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You have 30 days to return an item for a full refund. Please include the invoice number that came with your order. If exchanging, simply indicate the size you need and any additional instructions on the back of the return slip .Once your item is received, we will issue a credit back to the credit card (or original method of payment). You will receive an email from us stating that a credit was issued. You will receive the credit within 2-5 days, depending on your card issuer’s policies. Sorry, there are no refunds on special orders.
Information You Provide Us
In several areas, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, arranged by site location, and details on how we use this information.
When you make a purchase, please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses. Our account will appear on your statement as TOERINGSCOM.
My Account - When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable timesaving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.
Newsletter - We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses. If you receive email from us and wish to unsubscribe, please do so with the One Click Unsubscribe feature.
Information We Don't Collect- When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.
About Information We Share With Others- We do not, under any circumstances, share or sell your information to anyone.
Information We Do Not Share With Others- We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.
For both privacy and security purposes, all transactional information communicated between customers and our site is transmitted in an encrypted format, and all credit card information is deleted immediately after card authorization.